FAQ
Find answers to common questions about our services.
Delivery time for fresh fish is typically 1-2 hours after order confirmation, depending on location and traffic conditions. We guarantee the fish remains fresh upon arrival.
Yes, all fish supplied come from trusted local fishermen who have been verified by us. We ensure the quality of the fish before delivering to customers.
You can order fresh fish by phone, direct message on our app, or visit our office in Cilacap. We are available to serve 24 hours.
There are no additional delivery fees within 5 km radius of our office. For areas beyond this radius, delivery fees will be calculated based on distance.
We provide special packaging that maintains the freshness of the fish for up to 24 hours. Store in the refrigerator immediately upon receiving the order.
Yes, we offer various types of fish including tuna, salmon, and other sea fish as per customer request. Availability depends on season and stock.
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